Cancellation Policy

1. Ready-to-Ship/ Listed [Make to Order] Items

  • Within 24 hours: Cancellation allowed with a 6% transaction fee
  • After 24 hours: Cancellation is subject to a production or restocking fee 20% based on the stage of order fulfilment

Our team will inform you of applicable deductions before processing.

2. Custom& Personalized Orders

Custom-made, personalized, made to order, or bespoke items (including engravings, special sizes, or design modifications) are not cancellable once confirmed and production begins.

These items are crafted specifically for you and cannot be resold.

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