Shipping policy
1. Shipping Time & Methods
We offer reliable and secure shipping worldwide. Estimated delivery times:
- Standard Shipping (19-20 business days) – Free for most orders.
- Express Shipping (9-10 business days) – Available at an additional cost.
- All shipments include tracking and insurance for security.
2. Shipping Locations
- We ship worldwide.
- Some countries may have restrictions or customs regulations on importing jewelry. Please check your local laws before placing an order.
3. Customs & Import Duties
- International buyers are responsible for customs duties, taxes, and import fees, if applicable.
- Customs processing times vary and may cause delays beyond our control.
4. Address Accuracy & Delivery Issues
- Please ensure your shipping address is correct before placing an order.
- We are not responsible for lost or delayed packages due to incorrect addresses.
- If a package is marked delivered but not received, please check with your local post office or carrier.
5. Lost, Damaged, or Stolen Packages
- If your package is lost or damaged during transit, contact us immediately, and we will assist with the claim process.
- We are not responsible for stolen packages once marked as delivered.
6. PO Box Addresses
- We do not ship to PO Box addresses. Please provide a complete residential or business address to ensure successful delivery.
- If a PO Box address is provided at checkout, we will contact you to request an alternate address before shipping your order.
