Shipping Policy

1. Shipping Time & Methods

We offer reliable and secure shipping worldwide. Estimated delivery times:

  • Standard Shipping (19-20 business days) – Free for most orders.
  • Express Shipping (9-10 business days) – Available at an additional cost.
  • All shipments include tracking and insurance for security.

2. Shipping Locations

  • We ship worldwide.
  • Some countries may have restrictions or customs regulations on importing jewelry. Please check your local laws before placing an order.

3. Customs & Import Duties

  • International buyers are responsible for customs duties, taxes, and import fees, if applicable.
  • Customs processing times vary and may cause delays beyond our control.

4. Address Accuracy & Delivery Issues

  • Please ensure your shipping address is correct before placing an order.
  • We are not responsible for lost or delayed packages due to incorrect addresses.
  • If a package is marked delivered but not received, please check with your local post office or carrier.

5. Lost, Damaged, or Stolen Packages

  • If your package is lost or damaged during transit, contact us immediately, and we will assist with the claim process.
  • We are not responsible for stolen packages once marked as delivered.

6. PO Box Addresses

  • We do not ship to PO Box addresses. Please provide a complete residential or business address to ensure successful delivery.
  • If a PO Box address is provided at checkout, we will contact you to request an alternate address before shipping your order.