Return & Exchange Policy

1. Return Eligibility

You may request a return within 30 days of delivery if:

  • The item has a manufacturing defect or quality issue
  • The product does not meet your expectations (discretionary cases)

Return requests must be submitted via support@iblingjewels.com for approval and return instructions.

2. Non-Returnable Items

We do not accept returns for:

  • Custom [Made to Order] or personalized pieces
  • Items not listed in our catalog
  • Discounted or promotional items
  • Requests made after 30 days of delivery
  • Returns without prior approval

Unauthorized returns will not be processed.

3. Return Inspection

All returns go through strict Quality Check QC:

  • If wear, damage, or unauthorized alterations are found, deductions will be applied
  • A QC report will be shared before issuing any refund

4. After 30 Days

We do not accept returns after 30 days. However, repair or exchange services may be offered (charges may apply). Contact us in advance for eligibility.

5. Contact Us