Refund policy

1. Returns & Exchanges
  • Contact us within: 3 days of delivery.
  • Ship items back within: 7 days of delivery.
  • Items must be in their original, unworn condition with all packaging and certificates included.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
2. Cancellations
  • Request a cancellation within: 12 hours of purchase.
3. Items That Cannot Be Returned or Exchanged
Due to the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Perishable products (not applicable to jewelry but included for policy clarity)
4. Return Shipping Responsibility
  • Buyers are responsible for return shipping costs.
  • We recommend using insured and trackable shipping for safe delivery.